Warranty Part Returns

Warranty Part Returns

If you wish to return a part to the manufacturer under Warranty the procedure is as follows;

    1. Please ensure that you have fully completed the online Warranty Part Return Form.
    2. A copy of your submission is attached, print two copies.
    3. Ensure that one copy is included in the parcel containing the part which is being returned.
    4. Keep the second copy for your records.
    5. Take a photo of the return parcel, clearly showing the manufacturers address (see below) and the tracking number (Airway Bill Number).
    6. Email a copy of the photo to service-team@pharmafoods.ie and spare_parts@gmondini.com
    7. The part must be returned within 14 days or you will be charged.
    8. The returns parcel should be addressed to:
      1. Christian Facchetti Spare Parts Manager G. Mondini S.p.A. 25033 Cologne (Brescia) Via Brescia 5/7 ITALY
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