Warranty Part Returns
If you wish to return a part to the manufacturer under Warranty the procedure is as follows;
- Please ensure that you have fully completed the online Warranty Part Return Form.
- A copy of your submission is attached, print two copies.
- Ensure that one copy is included in the parcel containing the part which is being returned.
- Keep the second copy for your records.
- Take a photo of the return parcel, clearly showing the manufacturers address (see below) and the tracking number (Airway Bill Number).
- Email a copy of the photo to firstname.lastname@example.org and email@example.com
- The part must be returned within 14 days or you will be charged.
- The returns parcel should be addressed to:
- Christian Facchetti Spare Parts Manager G. Mondini S.p.A. 25033 Cologne (Brescia) Via Brescia 5/7 ITALY